What are the advantages of hosted VoIP telephony?

VoIP telecoms solutions are continuing to gain traction amongst businesses of all sizes. Historically, only larger organisations were opting for VoIP, but that has changed over the last five years as smaller organisations also realise the benefits VoIP can bring and the savings that can be made.

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According to research, businesses switching to VoIP are able to realise an average savings of between 50 and 75 per cent. IT giant Dell was able to save almost $40m on its worldwide telecoms bill through a switch to VoIP.

When it comes to setting up a VoIP system, organisations can opt for either an on-premise or hosted solution. An on-premise system can mean you have more control over things such as updates and downtime. However, it can be expensive initially and there may be a need to pay for technicians to come in regularly to maintain the system.

Many businesses are now choosing hosted telephony solutions where the provider houses or hosts the IP-PBX as well as the servers. Opting for a hosted system brings several key advantages.

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1. Lower Costs

When VoIP is hosted, you only pay for what you need. This allows businesses to scale up or down easily as required. There is no need for major hardware investment. Calls from site to site (even across international boundaries) are free, and international calls are far cheaper than when using traditional landlines.

2. Great features

VoIP features including voicemail, automatic call back, conference calls, call parking, … Read More